SHIPPING POLICY
Free shipping UK. Delivery requires the buyer's signature
Europe & US standard rates apply. Delivery requires the buyer's signature
RETURN & EXCHANGE POLICY
6. Cancellation rights
6.1. In the case of Products, if you are contracting as a consumer, you have a statutory right to cancel your Product order for any reason and receive a full refund. You will receive a full refund of the price paid for the Products (excluding postage costs). Your statutory right to cancel a Contract relating to the purchase of a Product starts from the date when you receive the Product (when the Contract between us is formed). If the Products have been delivered to you, you may cancel at any time within 7 working days, starting from the day after you receive the Products. In the event that you received a Product that is damaged on delivery then please inform us of this in writing within 7 days. If a Product is returned to us damaged and you have not informed us that the Product was damaged when you received it then we may refuse your right to cancel or receive a refund.
In the case of Products, to cancel a Contract, you must inform us in writing. If the Products have been delivered to you, you must also return the Products to us, using 'signed-for' postage as soon as reasonably practicable so we can log receipt of your item, and at your own cost. You have a legal obligation to take reasonable care of the Products while they are in your possession.
7. Transfer of rights and obligations
7.1. We may transfer our rights and obligations under these terms and conditions to another organisation, but that will not affect your rights or our obligations under your Contract with us.
7.2. You may only transfer your rights and obligations under your Contract with us if we agree to this in writing.
8. Price
8.1. The price of the Products and our delivery charges will be as quoted on our site from time to time, except in cases of obvious error.
9. Refunds
9.1. If an order is cancelled in accordance with paragraph 6 above, then we will refund the amounts owed as soon as possible following cancellation and in any case within 30 days following cancellation. If we are due to provide you with a refund then this will be made to the credit or debit card used to carry out the original transaction.